- telephone and remote access support (remote access troubleshooting)
- quarterly checkups (preventative maintenance)
» Contracted checkups will be conducted quarterly or semi-annually to ensure the following; Virus programs and definitions are up to date and subscriptions are current Programs are up to date and running correctly Anti-Spyware programs are in place and the computer is free of these nuisances Error logs are reviewed reviewed to root out any less noticeable problems such as crashing programs
- backup services (off-site backup services)
- spam ( tackle organizations spam problems)
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